We can't do much about long hours, low pay, annoying ringtones, junk mail, bad coffee or airport baggage. Sorry. Every day we do help people to overcome noise, glare, over-heating, scruffy toilets, drab furniture and cramped desks. Last year thousands of people moved into a better place designed by Househam Henderson. When we design offices, factories, data centres, clinics and surgeries and other workplaces, we know that behind every client are hundreds of future users. We aim to give all of them a better place to work. Perhaps it's time to get rid of that ringtone.